Trying to figure out how to deal with Fedex not delivering a pair of tickets on time. Stated in the auction that I would ship the tickets overnight Tuesday for Wednesday delivery. Tickets sold, shipped them out Tuesday as promised, but on the tracking Fedex notes a "Delivery Exception" stating "Local delivery restriction, delivery not attempted." So the tickets don't get delivered Wednesday and Fedex didn't run today. I'm assuming they'll arrive early tomorrow, but the games at 1:30 and the guy lives about 4 hours away in GA. Obviously that kind of messes stuff up. Does Fedex have some type of claims for this situation? I would have called today but their closed and haven't seen anything from the brief skimming of their website. I feel obligated to refund the guy, despite the fact that a shipping exception is a risk you run when ordering tickets two business days before the game. Should I refund the guy right now or wait and see how Fedex responds first?