I’m having a non-unique issue with some unique features right now, and am trying to figure out if I’m 100% shit out of luck, or if there’s at least some glimmer of hope: My 9 year old son has an Xbox that he received for Christmas in 2017 when he was 7. We went over all the rules for use and making purchases and all that, but at the time I didn’t set up formal parental controls. What I DID do, however, was to have purchases linked through my PayPal account so whenever a purchase was made I’d get a push notification. That worked well for us for two and a half years, and the only time he made an impulse buy we immediately reversed it. Fast forward to these coronavirus days where there isn’t much for the kids to do, and we’ve been lax about his gaming time because he would get on Fortnite and other games with his friends where they would all socialize via their headsets. Not ideal, but these are strange times. Anyway, I got my credit card bill and see an astonishing number of charges for purchases through Xbox. I go and check my emails to see why I’m not getting receipts and don’t find anything. Fast forward to the bottom line, my son confessed that he was taking my phone while I slept at night, making his purchases, deleting my notifications then putting my phone back on my nightstand. So many of these purchases date back to late June and early July, outside of the 14-day window that Microsoft allows for refunds. I put in refund requests and so far have received a few denials on the older stuff while the newer stuff remains processing. My son is in deep, deep shit right now and his only hope is that I get some of this money back. I suppose I could challenge the charges on my credit card, but my research suggests that this will result in a permanent banning of my account by Microsoft. I don’t want that, necessarily, either, but if it’s something less than a permanent ban I might consider it anyway. Am I just fucked? Anyone ever dealt with this? I know it’s common for kids to get carried away with in-game purchases and that’s not unique, but what is unique is my 9 year old devised a work-around to my monitoring of his activity and I think that should count for something. Any advice? And yes, I already offered to blow Bill Gates and the Xbox, because I’m no dummy.