Airbnb/VRBO owners? "I'm a Superhost and doing just fine, thanks."

Discussion in 'The Mainboard' started by BamaNug, Nov 4, 2019.

  1. bnob

    bnob Well-Known Member
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    Get either Roku TVs or their device to hook to your tv. They have a guest mode that you can set and whenever a guest checks in, it will first ask them when they are leaving. Once they set that date, they can sign in to all their channels that they would like and then on their checkout date, Roku automatically resets all their logins and is ready to go for the next guests. I’ve been doing this for a year at my beach house and haven’t had an issue.
     
  2. Tommy Jefferson

    Tommy Jefferson Well-Known Member
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    Is there a story here or just sharing good advice?
     
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  3. TC

    TC Peter, 53, from Toxteth
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    This. You can't dip out after that tease!
     
  4. Name P. Redacted

    Name P. Redacted I have no money and I'm also gay
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    I mean it's both. I've logged into a couple of place's routers just for fun because they left the credentials as default. One place I actually had to change the wifi password because they didn't leave us one (or the one they left was wrong).
     
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  5. southlick

    southlick "Better Than You"
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  6. Bo Pelinis

    Bo Pelinis I've seen shit that'll turn you white!
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    Went to closing on place #2 with 16k in equity based on the difference between the appraisal and purchase price. Going to look into pulling that out over the next year to get a third place. Anyone do this before? Any insight?
     
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  7. Russellin4885

    Russellin4885 Well-Known Member
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    Gotta love when the appraisal actually helps you. Long as your comfortable with leveraging yourself like that and the interest rate then it's pretty straight forward.
     
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  8. BamaNug

    BamaNug I'm a good man, shakin' hand, firm grip rule
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    So this happened yesterday like 2 miles from my cabin:
    homicide.JPG
     
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  9. Tecumseh

    Tecumseh Well-Known Member
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    We’ve had our rental available since April. Results have been disappointing so far, as we’ve only had a handful of bookings. One major problem is that Vacasa won’t list us when people search Blue Ridge, Ga, because we are more than 10 miles from the city center. Blue Ridge is the major tourist town around here, so that’s a big problem. We’ll be switching management companies soon.
     
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  10. racer

    racer Yuma, where I work in software.
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    I was really hoping it was an encasement situation, based on the title.
     
  11. Wicked

    Wicked Next One's Comin' Faster
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    Question to the airbnb owners here. So my wife and kids and I made a quick trip out of town and are staying in an air bnb(superhost). Whilst moving some stuff on the counter, my wife discovered some mouse droppings behind some stuff on the counter. I cleaned it up and was contemplating messaging the host a little later once the kids crash to give him a heads up. As I'm sitting here on the couch looking into the kitchen, I can plain as day see a black poison block mousetrap under the kitchen counter/cabinets so I go and check it out out. I see 2 traps total, along with a bunch more mouse droppings along with a couple of toys from previous guests and just plain dirty and not cleaned. We are leaving Thursday so I really dont wanna pack the whole family up and move with 2 days left. It didn't bother me much if it was just the first discovery, but after the second, it's starting to bug me more. We don't travel much so our airbnb/vrbo experience is limited. How would you owners recommend handling the situation?

    TIA
     
  12. Oranjello

    Oranjello Well-Known Member
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    No matter what they say, owners will be thinking that you should ignore it, never speak (or write) of it again, and make sure you leave a 5 star review.
     
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  13. racer

    racer Yuma, where I work in software.
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    What is the sheet situation?
     
  14. Where Eagles Dare

    Where Eagles Dare The Specialist Show On Earth
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    We had friends outside blue ridge in mineral bluff a d they were booked 100% seemingly forever.
     
  15. Wicked

    Wicked Next One's Comin' Faster
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    They appear to be clean/smell fresh but who tf knows.
     
  16. BamaNug

    BamaNug I'm a good man, shakin' hand, firm grip rule
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    Salty
     
  17. BamaNug

    BamaNug I'm a good man, shakin' hand, firm grip rule
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    I've received sub-standard reviews for much less. I'd def let the owner know, though. Kind of at your discretion whether to leave it in a public review or private -- when you submit a review on Airbnb, you do a public review and then have the option to add a "private note."

    Me personally, I'd probably leave a 4 star review, use some vague language, but then bring up specifics in the private note to the owner.
     
  18. BamaNug

    BamaNug I'm a good man, shakin' hand, firm grip rule
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    I got a poor review last month because of the mosquitoes around Mt. Rainier.

    Another poor one was "the check in process was beyond unacceptable" -- because the lady didn't follow the keypad instructions and wasn't inputting the code correctly.

    Thankfully I'm a superhost and doing just fine.
     
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  19. Oranjello

    Oranjello Well-Known Member
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    upload_2022-8-16_20-25-48.png
     
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  20. racer

    racer Yuma, where I work in software.
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  21. COVIDiskilingme79

    COVIDiskilingme79 Well-Known Member
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    My wife and 8 others rented an Airbnb in Austin for a bachelorette party. They just got an invoice for $1500 for damage to the garage door. Luckily before they left they took a group photo in front of the house where you can clearly see the garage door is a different color than the pictures of the damage that the owner submitted.

    In short, you all are scumbags.
     
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  22. Wicked

    Wicked Next One's Comin' Faster
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    Sent the guy a message this morning. After I posted last night, my wife and I were watching a movie once the kids went to bed and we actually had a mouse run across the floor in front of us. I got video and pics of the little bastard and told the host as much in my message. I asked for our last night's stay back as we decide to leave a day early instead of Thursday because my wife was all like nope. He obliged and apologized profusely. I do doubt he does anything about the issue though.
     
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  23. DuffandMuff

    DuffandMuff Well-Known Member
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    In my America the Airbnb owner would immediately be forced to pay $3,000; double their scam attempt.
     
    #574 DuffandMuff, Aug 17, 2022
    Last edited: Aug 17, 2022
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  24. DollarBillHokie

    DollarBillHokie Usher is the worst
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    9.9x is the proper damage multiple.
     
  25. BamaNug

    BamaNug I'm a good man, shakin' hand, firm grip rule
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    I have my unit set so that somebody has to reserve 48 hours beforehand -- i.e., you can't book with only a few hours notice unless I manually approved.

    -My unit was open Wednesday and Thursday last week
    -Guest contacts me at 12 noon before a 4 PM check-in on Wednesday. "Hey, I know it's same day, but we were wondering if we could reserve your cabin for tonight? Really want to get away!"
    -I call my cleaner, she can do laundry and sweep, but cannot do a full deep clean on such short notice
    -I propose this to guest, say it won't be deep cleaned, but she can turn it over and I won't charge you a cleaning fee
    -"Yes of course! We're not picky, just want to get away."

    They just left me an OK review, number one complaint was cleanliness. GTFO
     
    Lip, Tobias, DollarBillHokie and 7 others like this.
  26. BayouMafia

    BayouMafia Thought Leader in Posting
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    in these cases do you send them a WTF note regarding the review?
     
  27. BamaNug

    BamaNug I'm a good man, shakin' hand, firm grip rule
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    I never have, but am considering it on this one. Usually the bad reviews are so petty most guests see thru the BS
     
  28. racer

    racer Yuma, where I work in software.
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    Kind of set yourself up there imo

    Not that it wasn’t a jerkoff move on his part.
     
  29. Russellin4885

    Russellin4885 Well-Known Member
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    I've only replied to one review. Some lady left me a scathing review talking about about there was black mold in our condo, the place needs to be fumigated for bugs and no one should stay there, that the tv's don't work, etc. I was fucking livid. This lady checked in on a Sunday, she called me at 11pm that night because the "tv didn't work". Called her back first thing in the morning, hdmi cord wasn't plugged in. She saw one water bug, It's a 1960's condo on an inlet at the beach, it's a constant war trying to keep them out but jesus at acting like there was an infestation. The grout in the shower needed to be redone, it was stained for sure, but not black mold and never had anyone else complain about it.
     
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  30. Tecumseh

    Tecumseh Well-Known Member
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    Mineral Bluff is right down the street from us. Maybe a 10 min drive. We have been empty for pretty much all of august. I’m fairly pissed with Vacasa.
     
  31. Where Eagles Dare

    Where Eagles Dare The Specialist Show On Earth
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    Is Vacasa an exclusive listing agent that doesn't want to use AirBnB?

    Yes, it seems really stupid to not lump you into searches for the largest town in the area when you are 15 minutes away. I'd fire them and get on AirBnB..
     
  32. Tecumseh

    Tecumseh Well-Known Member
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    They list on several sites, including AirBnB. They just won’t tweak whatever widget they need to to get us listed for Blue Ridge searches.
     
  33. Where Eagles Dare

    Where Eagles Dare The Specialist Show On Earth
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    I'd fire em and try to do it yourself.

    I don't know if it has changed post covid, but they bought it hoping AirBNB would just cover most of the mortgage and it ended up being booked near 100%. They eventually sold it because like all real estate, their property went from like 400 to 700
     
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  34. Tecumseh

    Tecumseh Well-Known Member
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    Yeah, our issue is that we really wanted to be hands off, so they handle “marketing,” as well as cleaning and repairs and whatnot. There’s another company that is local that we will be switching to, but they do charge more. Right now all we’re waiting for is Vacasa to pay us the sign on bonus that they owe us.
     
  35. Emma

    Emma ope and uffdas
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    cockroaches in dishwasher, airbnb illiterate. picked by younger cousin. what should I do?
     
  36. racer

    racer Yuma, where I work in software.
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    Probably give the roaches a bath in the dishwasher
     
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  37. Where Eagles Dare

    Where Eagles Dare The Specialist Show On Earth
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    Just got threatened by host that the cops will be called and evicted if we continue hosting a "party" and being loud.

    Somewhat interested in this for people who own large AirBnbs that have 15 beds and sit in the middle of a residential neighborhood.

    It's not a party, it's 11 people. Probably made a little noise after 10pm outside. But can't imagine it was enough to have the police called and some kind of noise violation. At worst it was us drinking, talking. And a blue tooth speaker on the deck

    The "threat" from the host seemed a but over the top. Feel like having this big of a house kind of invites a large groups due to the sheer size and number of beds you jam in every possible room....it kinda comes with the territory
     
  38. bnob

    bnob Well-Known Member
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    This is part of why I won’t invest in normal neighborhoods or any metro areas for that matter. You piss all of your neighbors off and will eventually either have the HOA or town bring the hammer down on you. Like you said, that size house you would expect there to be some noise just based on how many people are there. The hosts probably have the HOA up their ass so that is why they are so paranoid about any noise.
     
  39. Where Eagles Dare

    Where Eagles Dare The Specialist Show On Earth
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    To the HOA point. Some angry neighbor came to our garage door to yell at us about nit bringing up our trash cans.

    Like bro, we don't even live here
     
  40. Simon Templar

    Simon Templar Well-Known Member
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    upload_2022-8-27_12-48-2.gif
     
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  41. Imurhuckleberry

    Imurhuckleberry Avid spectator of windmill warriors
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    Got my first guests coming later this week!

    couple quick questions.

    1. we have a ring doorbell that doubles as a security cam. Do I need to disable that while guests are there?

    2. do you all take photographs of everything before each guest? Was thinking of asking my cleaning person to take pics since we can’t be there each time.

    3. anyone know how to see the number of views of our Airbnb listing?
     
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  42. bnob

    bnob Well-Known Member
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    1. You don’t have to disable but it should be disclosed you have it on your check in instructions. I have a ring floodlight camera but I let everyone know what to expect.

    2. I don’t but I know others do. Whatever makes you feel best. I’m comfortable enough with my cleaners that I trust them. I’ve had very few issues so don’t feel the need to add the additional hassle.

    3. Go to insights section of Airbnb app then tap on conversions. Views should be in there.
     
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  43. iboilhotdogs

    iboilhotdogs hi, i am user devine
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    Please continue this trend

     
  44. iboilhotdogs

    iboilhotdogs hi, i am user devine
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    Asking guests to cut the grass can’t actually be a thing though right?
     
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  45. Name P. Redacted

    Name P. Redacted I have no money and I'm also gay
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    Our tyrant landlords have no boundaries
     
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  46. racer

    racer Yuma, where I work in software.
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    Turo had a car that had a bunch of 4* reviews and like every single one was pretty much: awesome car, great host, only problem was that he requested after pick up that we wash the car and clean interior at our expense before returning.
     
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  47. iboilhotdogs

    iboilhotdogs hi, i am user devine
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    They give us no linens then want us to cut the grass, unbelievable
     
  48. DollarBillHokie

    DollarBillHokie Usher is the worst
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    I’d prefer to mow the lawn than take my own sheets
     
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  49. Where Eagles Dare

    Where Eagles Dare The Specialist Show On Earth
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    Feel like it's slightly annoying when hosts ask us to strip the bed of linens.
     
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